Sunrise Medical Laboratories, Inc

Client Service Coordinator

US-NY-Hicksville

Overview

In business for over 40 years, Sunrise Medical Laboratories is a full service clinical laboratory servicing the New York City metropolitan area and its surrounding communities.​ Our service area covers Long Island, the five boroughs of New York City, Westchester, Rockland, Orange and Putnam Counties, and New Jersey.

 

The territory for this position is Manhattan.

Responsibilities

The Client Service Coordinator position serves a liaison between Sunrise Medical Laboratories and the physician clients that we serve by providing customer care, on call support and office staff training. It requires face-to-face communication with the laboratory clients and various departments in the lab. The CSC is assigned specific accounts that must be serviced in their assigned areas. This position is bonus eligible based on a 95% retention rate.

 

Essential Functions:

 

  • Works independently to provide face to face services to accounts in assigned locations in the areas of customer service, hardware/software computer based needs and training

 

    • Maintains a schedule that will enable the csc to provide service to client accounts in an efficient manner

 

  • Supports Sales Staff with client account start ups

 

    • Sets up shortlists and special profiles of tests most frequently used by the client
    • Conducts sight surveys to familiarize themselves with the overall operations of the office
    • Organizes and maintains computer system

 

This is a field position. This position requires the ability to drive varying distances between clients as well as lifting, climbing stairs, crouching, sitting or standing for long periods of time, and walking from building to building when necessary depending on territory. Requires light to medium lifting and carrying of objects weighing up to 25 pounds. 

 

Qualifications

Bachelor’s degree, clean and valid NYS driver’s license

 

 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sunrise Medical Laboratories takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

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