Sunrise Medical Laboratories, Inc

  • Medical Billing Specialist - Customer Service Representative

    Job Location US-NY-Hicksville
  • Overview

    In business for over 40 years, Sunrise Medical Laboratories is a full service clinical laboratory servicing the New York City metropolitan area and its surrounding communities.​ Our service area covers Long Island, the five boroughs of New York City, Westchester, Rockland, Orange and Putnam Counties, and New Jersey.



    Full Time

    Hours vary Monday-Friday

    Location: Hicksville, NY


    • Speaks to client's and patient's regarding billing, questions, and concerns
    • Enters patient demographic information and diagnosis code information into the computer system for billing purposes with speed and accuracy
    • Performs accurate, timely, and compliant data entry of medical bills
    • Verifies both commercial and government insurances
    • Thorough understanding of government insurances and commercial insurances
    • Ability to navigate insurance websites reading EOB’S and answers customer insurance questions
    • Knowledge of ICD 9 & 10 codes and CPT coding guidelines
    • Familiarity with medical insurance terminology, and third party payer reimbursement policies and procedures
    • Strong computer literacy with good typing skills, 45 words per minute
    • Demonstrates excellent research, problem solving and follow up skills
    • Ability to troubleshoot and resolve ongoing problems
    • Demonstrates excellent communication and customer service skills both with internal and external clients
    • Must be a dependable and reliable team player able to work independently and as part of a goal oriented team with a positive attitude
    • Must be detail oriented and possess the ability to multi-task and work in a fast paced environment
    • Ability to handle stressful situations and maintain professionalism and composure
    • Meet or exceed daily production standards
    • Completes special projects as needed
    • Assists team members with various billing tasks as needed
    • To be able to do 10 hours of overtime spread out on the last two weeks of the month


    • HS Diploma
    • Medical Billing Certification
    • Previous call center experience, a plus
    • Bilinigual in Spanish perferred





    All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Sunrise Medical Laboratories takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.





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